Please try the "download from a weblink" method and let us know if you're experiencing the same:
- Copy the URL of the video from the address bar.
- Select "Download This Video" to get the RealDownloader pop up.
- Click the "x" in the RealDownloader on that video to cancel the current download.
- In the RealDownloader, select the "Download a video from a web link" box [A].
- Paste the web link to download [B] and click the down arrow. The downloader will search for the video and automatically download it.
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