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Errors and crash and your hideous support

Start collecting information about the crash...
[taking_screenshot]
Desktop screenshot generation disabled; skipping.
Creating crash dump file...
[creating_dump]
Dumping info for module C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin\rpsystray.exe
Dumping info for module C:\Windows\System32\ntdll.dll
Dumping info for module C:\Windows\System32\kernel32.dll
Dumping info for module C:\Windows\System32\KERNELBASE.dll
Dumping info for module C:\Windows\System32\ole32.dll
Dumping info for module C:\Windows\System32\combase.dll
Dumping info for module C:\Windows\System32\ucrtbase.dll
Dumping info for module C:\Windows\System32\rpcrt4.dll
Dumping info for module C:\Windows\System32\sspicli.dll
Dumping info for module C:\Windows\System32\CRYPTBASE.dll
Dumping info for module C:\Windows\System32\bcryptPrimitives.dll
Dumping info for module C:\Windows\System32\sechost.dll
Dumping info for module C:\Windows\System32\gdi32.dll
Dumping info for module C:\Windows\System32\gdi32full.dll
Dumping info for module C:\Windows\System32\msvcp_win.dll
Dumping info for module C:\Windows\System32\user32.dll
Dumping info for module C:\Windows\System32\win32u.dll
Dumping info for module C:\Windows\System32\advapi32.dll
Dumping info for module C:\Windows\System32\msvcrt.dll
Dumping info for module C:\Windows\System32\shell32.dll
Dumping info for module C:\Windows\System32\cfgmgr32.dll
Dumping info for module C:\Windows\System32\SHCore.dll
Dumping info for module C:\Windows\System32\windows.storage.dll
Dumping info for module C:\Windows\System32\shlwapi.dll
Dumping info for module C:\Windows\System32\dbghelp.dll
Dumping info for module C:\Windows\System32\kernel.appcore.dll
Dumping info for module C:\Windows\System32\powrprof.dll
Dumping info for module C:\Windows\System32\profapi.dll
Dumping info for module C:\Windows\System32\wtsapi32.dll
Dumping info for module C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.15063.483_none_9e9856e456d5e776\GdiPlus.dll
Dumping info for module C:\Windows\System32\msvcp140.dll
Dumping info for module C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.15063.413_none_55bc94a37c2a2854\comctl32.dll
Dumping info for module C:\Windows\System32\version.dll
Dumping info for module C:\Windows\System32\CONCRT140.dll
Dumping info for module C:\Windows\System32\VCRUNTIME140.dll
Dumping info for module C:\Windows\System32\mpr.dll
Dumping info for module C:\Windows\System32\wininet.dll
Dumping info for module C:\Windows\System32\dbgcore.dll
Dumping info for module C:\Windows\System32\imm32.dll
Dumping info for module c:\program files (x86)\Real\realplayer\CrashRpt\CrashRpt1402.dll
Dumping info for module C:\Windows\System32\uxtheme.dll
Dumping info for module C:\Windows\System32\msctf.dll
Dumping info for module C:\Windows\System32\oleaut32.dll
Dumping info for module C:\Windows\System32\dwmapi.dll
Dumping info for module C:\Windows\System32\opengl32.dll
Dumping info for module C:\Windows\System32\glu32.dll
Dumping info for module C:\Windows\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\atiglpxx.dll
Dumping info for module C:\Windows\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\atioglxx.dll
Dumping info for module C:\Windows\System32\setupapi.dll
Dumping info for module C:\Windows\System32\dxva2.dll
Dumping info for module C:\Windows\System32\winmm.dll
Dumping info for module C:\Windows\System32\winmmbase.dll
Dumping info for module C:\Windows\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\atigktxx.dll
Dumping info for module C:\Windows\System32\atiadlxy.dll
Dumping info for module C:\Windows\System32\psapi.dll
Dumping info for module C:\Windows\System32\propsys.dll
Dumping info for module C:\Windows\System32\userenv.dll
Dumping info for module C:\Windows\System32\devobj.dll
Dumping info for module C:\Windows\System32\wintrust.dll
Dumping info for module C:\Windows\System32\msasn1.dll
Dumping info for module C:\Windows\System32\crypt32.dll
Dumping info for module C:\Windows\System32\winsta.dll
Dumping info for module c:\program files (x86)\Real\realplayer\RPDS\Plugins\rpdbplugin.dll
Dumping info for module C:\Windows\System32\netapi32.dll
Dumping info for module C:\Windows\System32\samcli.dll
Dumping info for module C:\Windows\System32\netutils.dll
Dumping info for module c:\program files (x86)\Real\realplayer\RPDS\Plugins\rpfiplugin.dll
Dumping info for module C:\Windows\System32\clbcatq.dll
Dumping info for module C:\Windows\System32\windowscodecs.dll
Dumping info for module c:\program files (x86)\Real\realplayer\RPDS\Tools\ffmpeg\mediautil.dll
Dumping info for module c:\program files (x86)\Real\realplayer\RPDS\Tools\ffmpeg\avcodec-56.dll
Dumping info for module c:\program files (x86)\Real\realplayer\RPDS\Tools\plugins\directshowdec.dll
Dumping info for module c:\program files (x86)\Real\realplayer\RPDS\Tools\plugins\mcddplugin.dll
Dumping info for module c:\program files (x86)\Real\realplayer\RPDS\Tools\plugins\MFTDecoder.dll
Dumping info for module c:\program files (x86)\Real\realplayer\RPDS\Tools\plugins\MFTEncoder.dll
Dumping info for module c:\program files (x86)\Real\realplayer\RPDS\Tools\ffmpeg\swresample-1.dll
Dumping info for module C:\Windows\System32\msvcr100.dll
Dumping info for module C:\Windows\System32\mfplat.dll
Dumping info for module C:\Windows\System32\msvcp100.dll
Dumping info for module c:\program files (x86)\Real\realplayer\RPDS\Tools\ffmpeg\avformat-56.dll
Dumping info for module C:\Windows\System32\ws2_32.dll
Dumping info for module c:\program files (x86)\Real\realplayer\RPDS\Tools\plugins\hxfformat.dll
Dumping info for module c:\program files (x86)\Real\realplayer\RPDS\Tools\ffmpeg\avutil-54.dll
Dumping info for module C:\Windows\System32\RTWorkQ.dll
Dumping info for module C:\Windows\System32\iertutil.dll
Dumping info for module C:\Windows\System32\ondemandconnroutehelper.dll
Dumping info for module C:\Windows\System32\IPHLPAPI.DLL
Dumping info for module C:\Windows\System32\winhttp.dll
Dumping info for module C:\Windows\System32\mswsock.dll
Dumping info for module C:\Windows\System32\winnsi.dll
Dumping info for module C:\Windows\System32\nsi.dll
Dumping info for module C:\Windows\System32\dnsapi.dll
Dumping info for module C:\Program Files (x86)\Bonjour\mdnsNSP.dll
Dumping info for module C:\Windows\System32\rasadhlp.dll
Dumping info for module C:\Windows\System32\FWPUCLNT.DLL
Dumping info for module C:\Windows\System32\bcrypt.dll
Dumping info for module C:\Windows\System32\apphelp.dll
Dumping info for module C:\Windows\System32\dlnashext.dll
Dumping info for module C:\Windows\System32\DevDispItemProvider.dll
Dumping info for module C:\Windows\System32\drprov.dll
Dumping info for module C:\Windows\System32\ntlanman.dll
Dumping info for module C:\Windows\System32\davclnt.dll
Dumping info for module C:\Windows\System32\davhlpr.dll
Dumping info for module C:\Windows\System32\wkscli.dll
Dumping info for module C:\Windows\System32\cscapi.dll
Dumping info for module C:\Windows\System32\edputil.dll
Dumping info for module C:\Windows\System32\urlmon.dll
Dumping info for module C:\Windows\System32\msIso.dll
Dumping info for module C:\Windows\System32\OpenCL.dll
Dumping info for module C:\Windows\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\amdocl.dll
Dumping info for module C:\Windows\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\amdocl12cl.dll
Dumping info for module C:\Windows\System32\dhcpcsvc6.DLL
Dumping info for module C:\Windows\System32\dhcpcsvc.dll
Dumping info for module C:\Program Files\Common Files\ATI Technologies\Multimedia\amf-wic-jpeg-decoder32.dll
Dumping info for module C:\Windows\System32\msvcr110.dll
Dumping info for thread 0x1B50
Dumping info for thread 0x1E84
Dumping info for thread 0x1C84
Dumping info for thread 0x1EC0
Dumping info for thread 0x1120
Dumping info for thread 0x1238
Dumping info for thread 0x143C
Dumping info for thread 0x78
Dumping info for thread 0x1428
Dumping info for thread 0x988
Dumping info for thread 0x29C
Dumping info for thread 0x51C
Dumping info for thread 0x27D8
Dumping info for thread 0x262C
Dumping info for thread 0x1EB8
Dumping info for thread 0x744
Dumping info for thread 0xD14
Finished creating dump.
[copying_files]
Finished copying files.
[encoding_video]
Desktop video recording disabled; skipping.
[confirm_send_report]
[compressing_files]
Total file size for compression is 82078 bytes
Creating ZIP archive file C:\Users\James\AppData\Local\CrashRpt\UnsentCrashReports\rpsystray_18.1.8.212\e0e3d637-2c3f-4cd8-8af0-a13d761aa170.zip
Compressing file crashdump.dmp
Compressing file crashrpt.xml
Calculating MD5 hash for file C:\Users\James\AppData\Local\CrashRpt\UnsentCrashReports\rpsystray_18.1.8.212\e0e3d637-2c3f-4cd8-8af0-a13d761aa170.zip
Finished compressing files...OK
[end_compressing_files]
[sending_report]
[sending_attempt]
Sending error report over HTTP...
Preparing HTTP request data...
Calculating size of data to send.
Opening Internet connection.
Connecting to server
Opening HTTP request...
Sending HTTP request...
Ending HTTP request...
Reading server response...
Server response code: 200
Server response body:450 Crash report disc quota for this project has exceeded.
Assuming legacy method of determining delivery status (from HTTP response body).
Failed (HTTP response body doesn't start with code 200).
Error sending HTTP request.
[sending_attempt]
Sending error report over SMTP is disabled (negative priority); skipping.
[sending_attempt]
Sending error report over SMAPI is disabled (negative priority); skipping.
[status_failed]

James Wolf

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