Unable to log in

null null

• 20. Juni 2017 15:53

I keep getting the error "Currently not connected to RealTimes".

To reset your connection, please restart your computer.

I've restarted with no change.

I've checked the services and everything is running.

 

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• Offizieller Kommentar

  

  Milena

  • 21. Juni 2017 10:39

  If you already followed the steps recommended in "Currently not connected to RealTimes/RealPlayer Cloud" and the issue persists, try uninstalling RealPlayer and reinstalling it - see: Uninstall and reinstall RealPlayer on Windows
• 

  null null

  • 27. Juni 2017 11:52

  Uninstalling and Reinstalling resolved the issue.

  Thanks

   

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• 

  Milena

  • 28. Juni 2017 10:16

  Glad to hear the issue was solved!

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