solner lezeau

solner Lezeau

• 23. Juli 2017 20:41

error message  it does that all the times here this is error  real player has stopped caused the program to stop working  correctly windows will close the program and notify you if  a solution is available. so I can't burn cds. I want you guys to call me at 7**-******* tomorrow pls.

 

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• Offizieller Kommentar

  

  Maria

  • 24. Juli 2017 15:47
  • Bearbeitet

  Hello,

  Please uninstall and reinstall RealPlayer by following the steps below:

    1 - First, you need to uninstall the program by following the instructions from this article: https://customer.real.com/hc/en-us/articles/204040013
    2 - After uninstalling RealPlayer from the Control Panel, please delete the application folders. Here's how: https://customer.real.com/hc/en-us/articles/220342848
    3 - Reboot your computer and reinstall RealPlayer. You can install the current version by going to: http://www.real.com/

  If, at the end of the installation, RealPlayer prompts you to create an account, please select the "Already have an account? Sign in" option that you'll see at the bottom of the Sign in window. Enter your email address and password and click on the Sign in button and install the additional components.

  As for the phone support, we are no longer able to offer phone support or remote assistance. 

   

   

   

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