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Where did all my space go?

I used to have 7 GB of free space, now I have apparently very little and I cannot figure out why.  Is anyone else experiencing this?  

How do I contact real time service?  I'm certainly not going to pay for more space if it's going to be so difficult to contact customer service.  



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We have recently discontinued Cloud storage space for our free plan, effective July 28, 2017

We sent this email to everyone with a free plan, to notify them of the upcoming change and to offer a limited-time discount on a paid version in case they are interested in upgrading.

If you'd like to use RealTimes as a backup service for your photos and videos, I can offer you a 50% discount for our 25GB premium plan (just $24.99 a year)--just access this link:

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