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RealPlayer IVR convert to MP4 or WMV video files (not audio!)

I have around 17 IVR files that I'd like to convert to another video format, which it seems from the player you are able to do, but when I actually do the conversion, the files come out as audio only (MP4a and WMV audio).  Suggestions?

cameron crosby

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I have sent you an email. Would you please follow the instructions I have provided and let me know the outcome by replying to the email.

Virgilio 0 Stimmen
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I know this is an old thread, but I am having the same exact problem.

Steve Heitner 0 Stimmen
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Steve,

We don't support this file format anymore. Apologize for the inconvenience.

Real CS 0 Stimmen
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