Uploads consistently failing

Michele Leppert

• 1. April 2017 00:58

I cannot get any files, large or small, to upload.  I have had no problem until last night.  What happened?

I already tried everything on this page.  No dice.

https://customer.real.com/hc/en-us/articles/204043153-Uploading-files-to-RealTimes

 

Help?  thanks!

 

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• 

  David Allen

  • 1. April 2017 13:52

  Unable to upload videos.

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• 

  RealNetworks Knowledge Base

  • 3. April 2017 16:40

  We believe this issue was fixed over the weekend. Please try your upload again and let us know if you experience further problems.

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  Michele Leppert

  • 3. April 2017 18:24

  Yep, you fixed it, thanks very much.  Also - although it IS working, the upload does seem quite slow, but perhaps that is just my computer.  Again, many thanks!

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  Arvin

  • 13. April 2017 17:35

  I'm glad to hear that this is working for you now!  Thank you for letting us know.

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