Playback issue

null null

• 6. April 2017 00:08

i am happy again. i got new update download from microsoft. reinstalled realplayer. playback works. thanks for pointing me in the right direction 

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• 

  Viswanathan S

  • 6. April 2017 00:34

  I'm glad to hear that this is working for you now!

  Thank you for letting us know.

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• 

  nd agnew

  • 7. April 2017 22:06

  What Microsoft update and for what Windows OS did you get?

  What direction did they point you in?

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• 

  Arvin

  • 9. April 2017 21:03

  d agnew,

  Microsoft announced a new update (Windows 10) on March 20 (KB4015438) that corrects this issue. This update can be downloaded and installed from Windows Update. For more information, visit the Microsoft support site.

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