Post

2 Follower Folgen
0
Avatar

rpsystray is this malicious?

 I get a dialogue box saying rpsystray has stopped working.

It asks to send an error report.

Is this malicious software?

null null

Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.

2 Kommentare

0
Avatar

To resolve the issue you're experiencing, please consult the following article: https://customer.real.com/hc/en-us/articles/204040113

If the issue still persists, please let us know about the following:

•When exactly does the the error message appear?

• What version of RealTimes or RealPlayer is installed? (See https://customer.real.com/hc/en-us/articles/204039513)
• What is the operating system of your computer (Windows XP, Vista, 7, 8, 8.1, 10)?
• Do you have any security software installed (Norton, McAfee, AVG, etc.)?

The more specific you are, the better I will be able to assist you.

Viswanathan S 0 Stimmen
Aktionen für Kommentare Permalink
0
Avatar

Thanks for the suggestion.

I have deleted the program and re-installed it and the problem seems to have gone away.

I have not had the dialogue box appear for 7 days and will advise if it returns.

Many thanks

null null 0 Stimmen
Aktionen für Kommentare Permalink