Recent email from RealTimes

Timothy Schilling

• 15. Juni 2016 23:49

Received an email that appears to be from RealTimes that says my account will be deleted because I haven't used it for six months. It then indicates I have to click on a link to reactivate.

Is this a valid email or a phishing scam?

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  Sean

  • 16. Juni 2016 07:51

  Yes, it is legit. We periodically send these emails to customers who have not signed into their accounts for over 6 months. If you are still interested in using RealPlayer/RealTimes, all you need to do is sign in to your account at http://realtimes.real.com/account#login, and your content will remain in your RealCloud.

   

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