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Real player 16

I uploaded real player 16 but i am not satisfied with the product. It does not play MP4 videos stored on my computer and it does not play DVD videos. I have the plus version but it does not give me any satisfaction.

I WANT MY MONEY BACK BECAUSE YOU GIVE ME A PRODUCT THAT DOES NOT WORK

Arie Slagboom

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To resolve this issue, I would recommend you install the k-lite codec pack:

K-Lite codec: http://fileforum.betanews.com/download/KLite-Codec-Pack_Full/1094057842/3

If that doesn't help, try uninstalling reinstall the RealPlayer Cloud by following the steps in this article:

https://customer.real.com/hc/en-us/articles/204040013

You can then download RealPlayer Cloud from this link:

http://cache-download.real.com/free/support/win/17/RealPlayerCloud.exe

Sign in to access the plus features. To do so, follow steps in this article:

https://customer.real.com/hc/en-us/articles/204040653

In order to play DVD, check on this link: https://customer.real.com/hc/en-us/articles/204041203

Note: When you purchase RealPlayer Plus 16, we've provided 10 days for a refund if you are not satisfied with the product. As it has been few years since you purchase, we are unable to honor the refund. 

Mathankumar Sekaran 0 Stimmen
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