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Abraham Zechariah

• 5. Mai 2016 18:18

Script error screen pop ups when I try to download a video. How would I solve the problem? Help me in this matter. Thank you.

my email address is revxxxx@xxxom

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  Jason

  • 5. Mai 2016 20:16

  To resolve the script error, reset your internet explorer settings, by following this article:

  https://customer.real.com/hc/en-us/articles/204039333

  If that doesn't help, preform a clean uninstall and reinstall by following this link:
  
  https://customer.real.com/hc/en-us/articles/204040013

  Note: I wanted to let you know that we have edited your original post to remove your email address to protect your privacy. We do recommend that you refrain from posting personal information in a public Community forum.

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