Older versions to work on my PC

null null

• 15. Mai 2016 14:52

I have paid for a version. I had troubles with my pc and had to reinstall everything.

The problem is your server does not accept old versions and is blocking the conversion alleging that it is not paid.

I do not want the new version of real player because it is very bad, I don't like it and all the changes you introduced and it illegal to force customers to pay for new products if the have already paid for old ones that m,ight perfectly work.

I need to reinstall the Real Player 15 full according to what is paid and I need you assistance.

 

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  null null

  • 15. Mai 2016 14:54

  By the way I did not want my comments to be addressed to the community, but to the Customer Services for proper actions. It is not undere discussion the problem that you caused to me.

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  Naga

  • 15. Mai 2016 17:27

  I see that you have purchased RealPlayer Plus 16. 

  You can download RealPlayer 16 in the link below. 

  http://cache-download.real.com/free/support/win/RealPlayer16.exe

  Sign in to access the plus features. To do so, follow the steps in this article:

  https://customer.real.com/hc/en-us/articles/204040653

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  Sj Tek

  • 25. Januar 2017 18:03

  I down loaded RealPlayer 16 on my Windows XP PC.  I am able to add all FLV files and MP4 files into library.  But I can only play MP4 files of video clips, I cannot play FLV files of video clips.  What should I do to play FLV files?

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  Viswanathan S

  • 29. Januar 2017 02:13

  Sj Tek,

  I've sent a message to the email address associated with your account. Please check your email inbox.

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