Online trouble

Tom Johnsen

• 3. Juli 2016 22:49

Hi :) When I try to enter internett with my realplayer I get the message : We're sorry, but something went wrong. I can no longer enter the curtain: Web videos.  Can you help me with this problem?

 

Tom Johnsen

Bergen

Norway

 

Ps : I' v the Realplayer 16 plus

 

 

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  Sean

  • 4. Juli 2016 07:05

  To resolve this issue, try resetting your web browser by following this article: https://customer.real.com/hc/en-us/articles/204039333

  If that doesn't help, try performing a clean uninstall and reinstall by following: https://customer.real.com/hc/en-us/articles/204040013 

  Note: Make sure you delete the RealPlayer folders as mentioned in the article, before reinstalling RealPlayer.

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  Tim Aswet

  • 12. März 2026 13:35

  To resolve this issue, try resetting your web browser by following this article: see more

  If that doesn't help, try performing a clean uninstall and reinstall by following: see more

  Note: Make sure you delete the RealPlayer folders as mentioned in the article, before reinstalling RealPlayer.

   

   

   

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  Tim Aswet

  • 7. Mai 2026 11:04

  To resolve this issue, try resetting your web browser by following this article: see more

  If that doesn't help, try performing a clean uninstall and reinstall by following: visit this website

  Note: Make sure you delete the RealPlayer folders as mentioned in the article, before reinstalling RealPlayer.

   

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