download incomplete, refresh and try again

Robert Bell

• 6. August 2016 17:51

Whenever I try to download a video, 98% of the time I get an error message that says "download incomplete, refresh and try again". It does no good to try again. Robert Bell

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  Arvin

  • 6. August 2016 22:54

  To resolve this issue, follow the below article:

  https://customer.real.com/hc/en-us/articles/204040013

  Once done, follow the below article to update the RealDownloader.

  https://customer.real.com/hc/en-us/articles/214170087

  Let us know the progress.

   

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