help

Arquilia Williams

• 20. Juli 2016 00:29

When I downloade RealPlayer 15 plus I was lead to believe that once I payed for it that I would always be able to use it,but I did not use  it for a while and now I have been booted....What is up with that?

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  Arvin

  • 20. Juli 2016 06:36

  When you originally purchased RealPlayer Plus, you purchased version RealPlayer 15, which was a one-time charge. With that purchase, you received updates and support of that version for no additional fees or hidden charges. 

  As RealNetworks makes new products available to customers, it's not possible for us to continue supporting older products like RealPlayer Cloud, RealPlayer 16, RealPlayer 15 and versions prior to them.

  We are no longer making any updates to RealPlayer Cloud, RealPlayer 16, or prior versions, so some features (such as Download This Video) may not work on these versions.

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