Playback

Lech Dobosz

• 10. September 2016 21:13

 My Real Player Plus want play mp4 and flv clips.

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  Naga

  • 10. September 2016 22:45

  I would suggest that you to perform a clean uninstall and reinstall of RealTimes by following the below article.
  
  https://customer.real.com/hc/en-us/articles/204040013
  
  Make sure you delete the RealPlayer folders as mentioned in the below article, before reinstalling RealPlayer.
  
  https://customer.real.com/hc/en-us/articles/220342848
  
  NOTE: Deleting these folders will remove any playlists you've created; the files will remain in your library but the playlists will need to be re-created.

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  Lech Dobosz

  • 11. September 2016 01:45

  Thanks. It worked.

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  Naga

  • 11. September 2016 17:10

  I'm glad it worked. Thank you for letting us know.

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