I can not access Real Player Plus 14.0.0.669

Gary Westrope

• 14. September 2016 20:20

I am using Real Player Plus. V 14.0.7.669 and I paid for it and have been using REAL PLAYER PLUS for a long time.

Now it won't let me log in and I have to use the free version. What happened?

Can you fix this? I did pay for it. Please help.

Thank you in advance.

 

Gary W

nxxxxxx@xxxxxm

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  Viswanathan S

  • 15. September 2016 01:36
  • Bearbeitet

  As RealNetworks makes new products available to customers, it is not possible to continue supporting legacy and historic products. To know more on this, please refer to the below link: 

  https://customer.real.com/hc/en-us/articles/204039423 

  We always recommend using our most current version, which you can download from www.real.com. The most current version is RealPlayer with RealTimes, available for customers on Windows 7 and higher (or Mac OS X 10.10 and higher).

  Note: I wanted to let you know that we have edited your original post to remove your email address to protect your privacy. We do recommend that you refrain from posting personal information in a public Community forum.

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