Uograde

Roger Pyke

• 17. Februar 2025 16:03

Have paid for an upgrade but nothing has happened, it says realpayer is offline

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  Roger Pyke

  • 17. Februar 2025 16:14

  Order Confirmation
  Hi Roger,

  Thank you for purchasing RealPlayer Plus Discounted 24. You need to sign in to activate your new RealPlayer Plus Discounted features.

  Yes but it won’t let me sign in
  I will have to ask for a refund if realpayer can’t/wont help

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  Ken Loomer

  • 18. Februar 2025 07:51

  Amazing someone from RealPlayer replied back to you. I have the same problem. Bought the Plus version and the DVD burner will not work. I did sign in and when I go to the DVD burner to burn a video, it takes me to buy the Plus version which I already did. I have had my message for help to fix the problem over two months with no response from RealPlayer. Their support is the worst. The money is lost since no one will ever reply back to me from RealPlayer. How do you gat a refund?

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  Roger Pyke

  • 18. Februar 2025 08:34

  I paid by PayPal I will ask them to refund the money if no response today.

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