1. Community
2. Community: RealPlayer (PC Application)
3. Billing email is different than my account email

As requested, we have changed it to alpbosch@outlook.com

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• RN Support
• 13. Juli 2026 21:00
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1. Community
2. Community: RealPlayer (PC Application)
3. how do I convert files (ex VOB) to mp4 in Plus (just purchased; are some features not automatically installed?)/)

Unfortunately, VOB files are not supported. If you wish, we can refund your purchase.

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• RN Support
• 13. Juli 2026 20:55
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1. Community
2. Community: RealPlayer (PC Application)
3. unable to upgrade realplayer downloader to premium

Can you please share the URL of the video that you are unable to download from YouTube?

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• RN Support
• 13. Juli 2026 20:40
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1. Community
2. Community: RealPlayer (PC Application)
3. Télécharger des vidéos d'Instagram

Instagram made changes on their end. We are aware of it and working on re-engineering our Downloader. Stay tuned for the update. 

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• RN Support
• 13. Juli 2026 20:39
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1. Community
2. Community: RealPlayer (PC Application)
3. cannot play CD. get this message> Your CD may be dirty, or RealPlayer may not be properly configured to play CDs digitally.

If you are getting this message on all your CDs, then the lens of your CD Drive is either corrupted or dirty. This sounds more like a hardware issue than a software issue. 

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• RN Support
• 13. Juli 2026 20:38
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1. Community
2. Community: RealPlayer (PC Application)
3. Billing email is different than my account email

Please provide the following information so we can update it on our end. Your current email address Your new email address

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• RN Support
• 13. Juli 2026 20:36
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1. Community
2. Community: RealPlayer (PC Application)
3. Unstable in multiple platforms

Instagram made changes on their end. We are aware of it and working on re-engineering our Downloader. Stay tuned for the update. That said, we have no reports of YouTube and Facebook. Can you pleas...

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• RN Support
• 13. Juli 2026 20:34
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1. Community
2. Community: RealPlayer (PC Application)
3. PAGAMENTO ABBONAMENTO

Our records indicate that your credit card company is not allowing the transaction to go through. Please contact them and have them allow the transaction to go through.

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• RN Support
• 13. Juli 2026 20:32
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1. Community
2. Community: RealPlayer (PC Application)
3. Ich kann keine Youtube Videos mehr downloaden

What error message do you get when you download? In the meanwhile, can you please let us know the following information: Please go to C:\Program Files (x86)\Real\RealPlayer.Right click on videodl a...

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• RN Support
• 13. Juli 2026 20:32
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1. Community
2. Community: RealPlayer (PC Application)
3. 動画をダウンロードできない

What error message do you get when you download? In the meanwhile, can you please let us know the following information: Please go to C:\Program Files (x86)\Real\RealPlayer.Right click on videodl a...

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• RN Support
• 13. Juli 2026 20:31
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