Viswanathan S
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To resolve this issue, please follow the steps in the below link: https://customer.real.com/hc/en-us/articles/204040753
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I see that you have already contacted our email support regarding the same. Please check your email. Note: I wanted to let you know that we have edited your original post to remove your email addre...
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Installing the K-Lite codec pack often helps to fix issues related to playback. You can install it from the link below: http://files2.codecguide.com/K-Lite_Codec_Pack_1300_Mega.exe After installin...
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If the music files saved in your computer hard drive and it played well with other player, then you can retrieve them to RealPlayer PC library by doing the scan disk for media. To do so, please f...
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To resolve this issue, follow the below solutions:Solution 1: Deleting temporary Windows files and folders:https://customer.real.com/hc/en-us/articles/204039363Solution 2: Uninstall RealPlayer by f...
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To resolve this issue, please follow the steps in this article: https://customer.real.com/hc/en-us/articles/204040173