Bruce Gibbons
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Bruce Gibbons hat einen Post erstellt
ROKU - we are still waiting!
It has been at least six months since various posters have complained about the Real Times app on Roku not working and you said your engineers are working on a solution, please remind them we are s...
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Bruce Gibbons hat einen Kommentar hinterlassen
Thanks for replying. As I said, (but was not clear enough in explaining), the player does a job far better than any other app in inserting metadata. When music files are purchased on the web they a...
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Bruce Gibbons hat einen Post erstellt
Need to export music!
The music player is very good at inserting missing metadata, and/or allowing users to fill it in themselves. But an option to export these files should be given since it's wise to store them in a t...
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Bruce Gibbons hat einen Kommentar hinterlassen
It's been a month and still nothing, the ability to show videos stored on Real Times via the Roku unit, was and still remains the main reason for having both a Real Times subscription and purchasin...
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Bruce Gibbons hat einen Post erstellt
Real Times no longer on Roku
AbgeschlossenI have been unable to log in to real times via Roku for some time, I just removed the real time's channel to reinstall it, only to find it is no longer listed as available on Roku, it is normally i...
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Bruce Gibbons hat einen Kommentar hinterlassen
Thanks for the email and the advise given, everything works fine now.
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Bruce Gibbons hat einen Post erstellt
Can not connect.
I have tried these things - 1 - Please follow these instructions: https://customer.real.com/hc/en-us/articles/2040433232 - If the issue persists, despite following the above instructions, please u...
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Bruce Gibbons hat einen Kommentar hinterlassen
The problem seems to have been resolved by yourselves since I am now able to upload. Since I presume you folks at Real Times will see this, I would like to suggest areas where your customer service...
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Bruce Gibbons hat einen Kommentar hinterlassen
Just as an additional test, I took a video out of the cloud and attempted to re upload it, this also failed, so it's not the video. My speed is consistent and steady at 25.73 down & 15.19 Mbps up.
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Bruce Gibbons hat einen Kommentar hinterlassen
1. I have singed out and in a couple times. 2. The article has nothing I haven't already checked. 3. There is no error message accept upload failed, the message is in red. The upload starts as norm...