Why does the order form refuse to accept my information?
Information must be entered in the order form in specific ways for it to work properly. If you are having problems using the purchase form, here are some tips:
- Look for any errors in the format of your email address as you entered it. Verify the email address you are entering.
- Make sure the password you created does not contain any spaces.
- Verify that your billing address is entered correctly, and is the address associated with your credit card.
- City names must be 20 characters or less.