Refund policy
What is the refund policy for RealPlayer purchases and RealTimes subscriptions?
RealPlayer Plus: You may contact Customer Support to request a refund within 30 days if you are not satisfied with your RealPlayer Plus purchase.
RealTimes: We do not offer refunds for subscriptions, but you may cancel at any time and no further charges will be made to your account.
Please see the RealNetworks, Inc. Terms of Use for further details.