Do I have to use Facebook to sign in?

No. We include this as a convenient option for customers who want to use it. If you are a returning customer, you can use your current RealTimes (or RealPlayer) email address and password combination to sign in. If you are new to RealTimes, click the Create Account option to create an account specifically for RealTimes.

I signed in using my Facebook login. Why don't I see my videos?

If you created your RealTimes (or RealPlayer) account independently of your Facebook account, you will need to use the other sign-in option.

If you originally signed up for your RealTimes (or RealPlayer Cloud) account using your Facebook login credentials, then you should continue to use the Sign In Using Facebook option.

If you don't use the Facebook option to sign in to your account, you can still share videos to Facebook--at that point, you will be asked to login to Facebook to share the videos.