Upgrading to a Premium or Unlimited plan in the iOS app
Can I purchase more storage space through the RealTimes app?
If you're currently using the free version of the app, you can sign up for a monthly or annual Premium with Cloud (25 GB) or Unlimited subscription within the app. To make an in-app purchase on your iPhone or iPad, select Settings and then Get More Space.
Upgrade from Premium to Unlimited
If you have an existing Premium subscription that you signed up for on your iPhone or iPad, and you wish to upgrade to an Unlimited subscription, follow these steps:
1. Go to your device's Settings.
2. Click on the Profile option at the top of the screen.
3. Select iTunes & App Stores.
4. Click on your Apple ID.
5. Choose View Apple ID.
6. Scroll down and select Subscriptions.
7. Find and click Real Player Cloud.
8. Choose your new plan.
If you are not seeing an option to upgrade even after the subscription has expired, please contact Customer Support.