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Unable to trim video

When I try to trim a video, the video doesn't appear in the window, I just see a white screen. What can I do?

We are happy to report that the issue has been fixed as of Feb. 9. Please follow these steps to update to the latest version:

  1. Open RealPlayer.
  2. Click the RealPlayer logo on the top left corner and click Check for update.
  3. Follow the online instructions to update to the latest version.
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