RealPlayer
Manage videos, photos & music on your PC: download, play, convert, trim, burn CD/DVD
Setup & Installation
- Installing RealTimes or RealPlayer for the first time
- Asked to pay again when upgrading to RealPlayer Plus
- 'Currently not connected to RealTimes/RealPlayer Cloud'
- Uninstall and reinstall RealTimes (or RealPlayer) on Windows
- Installation fails or freezes
- Delete the RealPlayer application folders (clean uninstall)
Download Videos
- ★ Download This Video option does not appear
- Unable to download music videos in Internet Explorer
- Unable to download more than one video using Google Chrome
- 'No videos to download on this page'
- "Download This Video" in Google Chrome, Firefox, and Edge
- Using Download This Video in Internet Explorer
About RealPlayer
- RealPlayer basic and Plus features
- Windows 10 compatibility
- Make RealPlayer my default media player
- RealPlayer Plus and RealTimes
- PC system requirements for RealPlayer 18
- Using RealTimes or RealPlayer on multiple computers
Play Videos
- ★ Why does RealPlayer crash every 2 hours?
- 'Unsupported file type' error
- No sound when playing files
- Cannot find videos after downloading them
- Unable to play downloaded .webm files
- Sound plays, but video is blank, frozen, or distorted
Manage Your Media Library
- CD track name, artist, and album information do not appear in Library
- Importing music and video files into RealPlayer Library
- Create playlists in RealPlayer
- Files missing from Library
- Edit a playlist
- Playlists and slideshows in RealPlayer
Convert & Trim Videos
- Convert video files to audio
- Unable to convert video
- How to trim a video
- Convert videos to play on other devices
- Record or trim a partial audio track
- Asked to upgrade when converting files
Burn DVDs & CDs
- Troubleshooting DVD burning issues
- How to burn a DVD
- Troubleshooting CD-burning errors
- Burning to a CD with RealPlayer
- DVD burning fails when using internal and external drives
- CDs burned in RealPlayer are blank
Play DVDs & CDs
- Playing DVDs in RealPlayer
- Save CD tracks to Library
- 'General DVD error'
- Unable to play audio CD in car or stereo CD player
- 'Key exchange' error when playing DVD
- No sound when playing DVD
Older Versions and Products
- Support for older products
- Video and audio details in device profiles
- Support for Speedbit Video Accelerator Premium
- Files that RealPlayer for Mac OS X can play
- System Requirements for RealPlayer SP for Mac
- 'My Account' no longer available for older versions of RealPlayer
Technical Toolbox
- Enabling cookies in RealPlayer
- Administrator privileges on Windows
- Resetting your web browser
- Deleting temporary Windows files and folders
- Run ScanDisk and Disk Defragmenter
- Permission to write to TEMP folder and Windows system folders