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Hi I am wanting to download videos from the dailymotion website and it is not allowing me to do so. Can you please tell me why or how I can solve this problem

Beverley

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To resolve the download issue, follow the below article:

https://customer.real.com/hc/en-us/articles/204040433

If you are still unable to download videos, please provide the following information:

• Are you able to see the "Download This Video" option?
• Did you receive any error message? What does it say?
• Is this happening to all videos, on all sites or just with a particular dailymotion?
• What web browser do you use, and which version? (See https://customer.real.com/hc/en-us/articles/207275617)
• What is the operating system of your computer (Windows XP, Vista, 7, 8, 8.1, 10)?
• Do you have any security software installed (Norton, McAfee, AVG, etc.)?

The more specific you are, the better I will be able to assist you.

Nagarajan Murthy 0 votes
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Hi thanks for answering my enquiry so quick it is that when i try to download a video on the dailymotion site it says no videos t download on this page. I need to know if there is anything that i can do so i can download these videos.

 

Beverley 0 votes
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Hi I have looked at the article that I was sent and my computer doesn't have the same layout as that one as I live in the Uk. Can someone tell me how to get through to a real player advisor on a live chat so I can see if they can help me. Thanks

Beverley 0 votes
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I've sent a message to the email address associated with your account. Please respond and we'll go from there.

Aravind Ramachandran 0 votes
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