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being billed but not getting service

my capitol one card was charged 34.99 on 9/6/16....it said realtimes 2xxxxxxxx50-wa 98134 usa

but you keep telling me I have the free plan...but I paid 34.99

please help

craig Colbert

anxxxxxxxxnt@xxxxxxxxxnet

axxxxxxxnt@xxxxxm

Craig Colbert

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I've sent a message to the email address associated with your account. Please respond and we'll go from there.

Note: I wanted to let you know that we have edited your original post to remove your email address to protect your privacy. We do recommend that you refrain from posting personal information in a public Community forum.

Viswanathan S 0 votes
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 My Discover card is being billed $4.99 a month for the video control service that I don't receive. I would like this removed from my credit card immediately                               Jim W. Barnes

hangmansrope13 . 0 votes
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Jim W. Barnes,

I've sent a message to the email address associated with your account. Please respond and we'll go from there.

Aravind Ramachandran 0 votes
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