
To resolve this issue, please follow the steps in this article:
https://customer.real.com/hc/en-us/articles/204040813
Please let us know the progress.
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The wheel go around and give a small blue spot in window as though it is working. However, it stay in transferring codes. It been this way for about six hours and nothing has change. I would appreciate some help to make sure my videos are being burn.
Linda
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To resolve this issue, please follow the steps in this article:
https://customer.real.com/hc/en-us/articles/204040813
Please let us know the progress.