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DVD will not burn

To Whom This May Concern:

I have tried all community response to this problem and nothing is solved this problem.  I have convert the videos to right format using the Real Convert.  They still will not burn.  It is something wrong with the software that need to be check out.  I have been two and working on the three weeks without the use of my RealPlayer.  Now, that the feature on the RealPlayer is not working willl be a refund to this action.  Sometimes, need to be done to get my burning DVD working again.  Searching your data is not helping.  The reason that is not work it does addressed the problem, nor does it gives a solutions for the problem.  If the solution is right the RealPlayer would work.  I am tired trying to search your database knowledge search.  It is not helping.  I do not need an action post, but technician that know how to fix the software or RealPlayer.

Unsatisfy Customer,


Linda Taybron

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