Setup & Installation
- Installing RealTimes or RealPlayer for the first time
- Asked to pay again when upgrading to RealPlayer Plus
- 'Currently not connected to RealTimes/RealPlayer Cloud'
- Uninstall and reinstall RealTimes (or RealPlayer) on Windows
- Installation fails or freezes
- Delete the RealPlayer application folders (clean uninstall)
- Installing upgrade to RealPlayer Plus
- "Something has gone wrong while running msiexec"
- Update RealPlayer software
- Redownload RealPlayer Plus without being charged again
- "Missing file upgspec.inf" error
- Configuring RealPlayer to work with a firewall
- Scan disk for media
- Service Unavailable, Offline, or Action Cancelled errors
- Order form does not accept my information
- No postal code
- Uninstall Ask toolbar and search
- RealPlayer Plus features disappear each time I restart my computer
- Unable to start RealPlayer
- Default ports for RealPlayer
- AutoUpdate server is not responding
- Downloading System Mechanic or Power Pack
- Virus warning when downloading or updating RealPlayer
- 'Required .DLL file not found'
- Seeing Real.com site in another language
- Choosing the correct proxy server settings
- 'You do not have Administrator access' error
- RealPlayer gives a gemc3201.dll error and won't open
- 'Server unavailable' error when downloading
- System errors, faults, or freezes when using RealPlayer