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  1. SUPPORT
  2. Billing and Account
  3. Billing Questions

Billing Questions

  • Contact Billing and Account Support
  • Cancel or deactivate RealTimes account
  • Update payment method and other account information
  • Unknown charge on credit card bill
  • Refund policy
  • Accepted payment methods
  • Payment page is blank or can't be displayed
  • $1 USD charge
  • RealPlayer tells me to upgrade to Plus but I already did
  • Billing Related Questions
  • VAT charges
  • Redeeming a coupon
  • Order form does not accept my information
  • No postal code
  • Security of credit card transactions

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