CD artist, album title, and song names are no longer showing

When I add a CD to RealPlayer, it no longer displays any of the track or artist information. How can I fix this?

We have changed our process for retrieving music data, and this is now a paid feature of RealPlayer Plus.

If you have RealPlayer Plus, make sure you have the latest version of RealPlayer, released on March 18, 2017:

  1. Open RealPlayer.
  2. Click the RealPlayer logo in the upper left.
  3. Select Check for Update and follow the prompts.

If you have the free version of RealPlayer, you can upgrade to RealPlayer Plus to retrieve music information, or you can manually edit the information for the CD. To learn how to add song information, click here.

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