When I try to sync my Windows phone with Zune, I get a message that RealPlayer (or RealDownloader) is using my device. How can I resolve this so I can sync my phone?
Follow these steps to resolve this problem:
1. Close all RealNetworks programs that may be running--this includes RealPlayer, RealDownloader, RealConverter, and RealTrimmer.
2. Open Task Manager (right-click anywhere in the bottom bar of your screen, and select "Start Task Manager").
a. Click the Processes tab.
b. Look for recordingmanager.exe.
c. Right-click on it and select End process tree.
d. Do this for each listing you see for recordingmanager.exe (there may be duplicates).
3. Re-open Zune.