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Uninstall Ask toolbar and search engine

I would like to remove the Ask toolbar and all related Ask.com apps and pages from my computer. How can I do that?

The Ask toolbar and search engine are optional add-ons when you install RealTimes. If you no longer want to use the toolbar or search engine, you can uninstall it using your Control Panel and then remove the extensions from each web browser that you use. The complete instructions are below. We suggest printing out this article or saving it as a text file or Word document, so you can refer to it even when all your browser windows are closed.

Restore your preferred home page

IE iconInternet Explorer:

1. Click the gear icon in the upper right corner of the browser.

2. Select Internet options. Under the General tab, enter or select the URL you want to use as your home page when your browser opens.

Chrome iconGoogle Chrome

1. Click the icon of three horizontal lines in the upper right of your Chrome browser window and select Settings.

2. On the Settings page, under the On Startup section, you'll see an option to either "Open the New Tab page," "continue where I left off," or "open a specific page or set of pages." Click the "set of pages" link to manually set a different page as your default home page.

Firefox iconFirefox

1. Click the icon of three horizontal lines in the upper right of your browser window and select Options, then the General tab. (If you are on an older version of Firefox, click the orange Firefox tab at the top left corner of your browser, then select Options). 

2. Delete any URLs shown in the home page field and enter the URL you want to use as your home page when your browser opens.

Restore your default search engine

IE iconInternet Explorer:

1. Click the gear icon in the upper right corner of the browser and select Manage Add-ons.

2. Click the Search Providers link in the right pane. Click on your preferred search provider and then click Set as default in the window that pops up. Close the Manage Add-ons window when you are done.

Chrome iconGoogle Chrome

1. Click the icon of three horizontal lines in the upper right of your Chrome browser window and select Tools, then Extensions.

2. Select Settings in the left pane. Then click Manage search engines under the Search section. In the Search Engines dialog, select Google and click the Make default button. If you highlight ask.com, you will see an "X" appear on the right corner of the list. Click on the "x" to remove the Ask search engine.

Firefox iconFirefox

Click the icon of three horizontal lines in the upper right of your browser window and select Options, then the Search tab. Remove any Ask related search engines listed here.  

Uninstall the Toolbar and browser extensions

1. Close your browser windows.

2. Click the Windows Start button and select Control Panel. (In Windows 8, click the search icon and search for Control Panel.)

3. Click Uninstall a Program (or Add or Remove Programs if you are on Windows XP). 

4. Find and uninstall Ask Toolbar Updater and Ask Toolbar. Then, check the list of publishers and uninstall any other programs that list Ask.com as the publisher.

Next, go into each browser you use to remove any Ask extensions or add-ons:

IE iconInternet Explorer:

1. Click the gear icon in the upper right corner of the browser.

2. Select Manage Add-ons.

3. The Toolbars and Extensions section should open. Hold down the Ctrl key and select all the extensions that are associated with Ask.com, such as Ask Toolbar (there may be several) and askBar BHO, among others. Click the Disable all button at the bottom of the window.

Chrome iconGoogle Chrome

1. Click the icon of three horizontal lines in the upper right of your Chrome browser window and select Tools (or More tools), then Extensions.

2. Select all the extensions that associated with Ask.com, such as Ask Toolbar. To remove them, click on the trash can (recycle bin) icon on the right corner of each extension.

Firefox iconFirefox

1. Click the icon of three horizontal lines in the upper right of your browser window and select Add-ons, then click Extensions in the left-hand panel.

2. Find all the extensions that are associated with Ask.com, such as Ask Toolbar, and click the Remove button next to each one.

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