How do I download and install your software for the first time?
If you are on Windows 7 or above, the current version is RealPlayer with RealTimes. Click here for installation instructions for RealTimes.
Trying to access your paid Plus/premium features?
Downloading from www.real.com will install the free version of our software to your computer. Just sign in to unlock the RealPlayer Plus or RealTimes Premium features you've paid for--there is no separate download required. If signing in doesn't unlock the premium features, check these troubleshooting tips.
To subscribe to RealTimes Premium: click here for more information.
To purchase RealPlayer Plus 18: click here for more information.
This usually means your computer's antivirus, firewall, or pop-up blocking software is stopping the download. Check out these articles for troubleshooting tips: