How can I redownload RealPlayer Plus, or download it to another computer, without paying for it again?
NOTE: RealPlayer 16 and RealPlayer Cloud are no longer available for download and cannot be reinstalled. Customers running Windows 7 or higher can install the current version, RealPlayer 18. To access Plus features, you will need to purchase RealPlayer 18 Plus or subscribe to RealTimes Premium.
To download your RealPlayer Plus or put it on a second computer without being charged again, visit http://www.real.com. If you are on Windows 7 or higher, click the Download Free button.
There is no separate download when you purchase RealPlayer Plus--simply sign in to access the premium features. Although the Download Manager will mention the free version, you are getting the Plus version when you sign in:
1. Launch RealPlayer.
2. Click the RealPlayer logo in the top left corner.
3. Click Sign In. (If you only see a Sign out option, you are already signed in)
4. Enter the email address and password for your RealPlayer account to unlock your Plus features.
Versions prior to RealPlayer 18 are no longer available for download.
If you've tried the steps above but still can't access the premium features of RealPlayer Plus, read these troubleshooting tips.