I could not download the software because the server was not available. What do I do now?
Occasionally, our download servers experience technical difficulties that prevent downloading. When many customers try to download at the same time, the servers may be delayed. Please try again in a few moments or during a less busy time.
If you are experiencing the same issue after trying again, try resetting your Internet browser.
If you are still receiving a server unavailable when trying to download, then you have proxies or a firewall blocking the download. To resolve this:
If Internet Explorer is your default browser:
- Open Internet Explorer.
- Click the gear icon in the upper right corner.
- Click Internet Options.
- Click the Connections tab.
- Click the LAN Settings button.
- Uncheck all boxes.
- Click OK twice.