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Thumbnail images do not appear for downloaded videos on PC

Why doesn't the RealPlayer library display the thumbnail images for the videos I downloaded?

To resolve this issue, clear your thumbnail cache:

1. Click the Windows Start button and type "disk cleanup" in the search field. Press enter.

2. Check the box next to Thumbnails and click/tap on OK.

3. Click/tap on Delete Files.

4. Disk Cleanup will now clear the thumbnail cache and close.

5. Restart your computer. The thumbnails should now appear in your RealPlayer Library.

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