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Unable to access RealDownloader Plus features

I purchased RealDownloader Plus but am unable to activate or use the Plus features. What can I do?

RealDownloader Plus was shut down and discontinued on March 31, 2014. Please contact customer support for assistance with your purchase.

Our new product, RealTimes, has an accelerated downloader and enables you to store and easily access videos from any device. If you are on Windows 7 or above, we encourage you to try it out by downloading it from http://real.com.

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