How do I cancel my Verizon Cloud RealTimes account? I don't want to be charged for it.
Verizon customers who signed up for our special offer of a free Unlimited RealTimes account were not charged when the promotion ended on Jan. 1, 2016. At that time, you will have an option to sign up for a subscription, or enjoy the free version (which limits Stories to 30 seconds). If you are not enjoying RealTimes, you can uninstall the app from your device, as you would with any other app.
If you have signed up for a paid subscription, you may cancel your subscription at any time.
If you signed up through the Verizon Cloud app:
- Open the app and go into Settings.
- Tap on the down arrow that appears next to your email address.
- Tap Unsubscribe.
- On the next screen, tap Unsubscribe.
- Tap OK.
If you signed up through iTunes, you will need to cancel the subscription through iTunes.
If you signed up through Google Play, you will need to cancel the subscription through GooglePlay.
In all cases, your subscription benefits will continue to be available until the end of the subscription period for which you have already paid; at the end of that period, your subscription will expire and your premium benefits will no longer appear in the app. You will not be billed again.