Why am I being prompted to upgrade when downloading videos?
Generally, you can download videos from popular websites as a free user and as a paid user. Free users get limited functionalities while paid users get additional functionalities.
We have noticed that certain websites are making changes to the way they are hosting their videos and this is causing an upgrade prompt each time a free user attempts to download a video.
Please note: Our engineering team is aware of this issue and investigating. We will update this page once the issue is resolved.