Setup & Installation
- Installing RealPlayer v.18
- Installing RealPlayer for the first time
- Asked to pay again when installing upgrade to RealPlayer Plus
- "Currently not connected to RealTimes/RealPlayer Cloud"
- Uninstall and reinstall RealPlayer on Windows
- Installation fails or freezes
Download Videos
- "Unable to download" error when downloading videos
- Download This Video option does not appear
- 'No videos to download on this page'
- Using Download This Video in Google Chrome, Edge, and Firefox
- Using Download This Video in Internet Explorer
- "Not enough disk space on drive" when downloading videos
About RealPlayer
- Some languages no longer supported as of May 2017
- RealPlayer basic and Plus features
- Windows 10 compatibility
- Make RealPlayer my default media player
- RealPlayer Plus and RealTimes
- PC system requirements for RealPlayer 18
Play Videos
- See video but can't hear sound (No Audio)
- Why does RealPlayer crash every 2 hours?
- 'Unsupported file type' error
- Can't find videos after downloading them
- Unable to play downloaded .webm files
- Sound plays but video is blank, frozen, or distorted
Manage Your Media Library
- CD artist, album title, and song names do not appear in Library
- Add music and video files into RealPlayer (RealTimes) Library
- Create playlists in RealPlayer
- Files missing from Library
- Edit a playlist
- Playlists and slideshows in RealPlayer
Convert & Trim Videos
- Convert music videos to audio tracks
- Unable to convert video
- How to trim a video
- Convert video files to play on other devices
- Record or trim a partial CD track
- Asked to upgrade when converting files
Burn DVDs & CDs
- DVD Burning: Troubleshooting Tips
- How to burn a DVD
- Troubleshooting CD-burning errors
- Burning to a CD with RealPlayer
- DVD Burning: Errors when using internal and external drives
- Sound problems with DVD burned in RealPlayer
Play CDs & DVDs
- Playing DVDs
- Save CD Tracks to the Library
- 'General DVD error' when trying to play a DVD
- Unable to play audio CD in car or stereo CD player
- RealPlayer crashes while playing DVD
- 'Key exchange' error when playing DVD (RealPlayer Plus)
Older Versions and Products
- Installing RealPlayer v.16
- Support for older products
- Video and audio details in device profiles
- Support for Speedbit Video Accelerator Premium
- Support for GameHouse and RealArcade
- Helix Enterprise Player
Technical Toolbox
- Error r6034
- Check for incorrect or missing sound card drivers
- Enabling cookies in RealPlayer
- Administrator privileges on Windows
- Resetting your web browser
- Deleting temporary Windows files and folders