problem after high def upgrade, images poor,pixels
upgraded this weekend the high def program. the video quality is poor pixel-like exposure. adjusted the cpu, and video card the audio is fine. do you have any suggestions
Please try the solutions from: Sound plays but video is blank, frozen, or distorted
problem remains the same, would prefer to speak to a tech directly before i cancel0
I'm sorry to hear the issue persists.
We currently offer support in this online Community and over email.
Please perform a clean reinstall of RealPlayer by following the steps below.
1. Uninstall the player as per: Uninstall and reinstall RealPlayer on Windows
2. Now delete the RealPlayer folders as explained here: Delete the RealPlayer application folders (clean uninstall)
3. Restart your PC.
4. Download a fresh copy of RealPlayer free by visiting: http://www.real.com/
5. Finally, sign back in to enable the Plus features - see: Signing in to RealPlayer
Now check if the issue is solved.
I hope this helps.0
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