Still keep getting the notice that a "problem causes Real player to shut down"

Bernice Vetter

• March 26, 2017 17:56

Real Player still is getting shut down even tho I've re-installed.  I want to speak to a service agent on the phone.  Bernice

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  Arvin

  • March 26, 2017 20:21

  Customers using RealPlayer on a Windows 10 PC were affected by an incompatibility introduced by a recent Windows 10 update (KB4013429).

  Microsoft announced a new update on March 20 (KB4015438) that corrects this issue. This update can be downloaded and installed from Windows Update. For more information, visit the Microsoft support site.  

  We are no longer able to offer phone support or remote assistance.

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  Ryan Thiboldeaux

  • July 19, 2024 02:06

  Why am i paying for something that's not working

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