not downloading

WENDY SONTAG

• January 31, 2023 14:46

SOS

Never had a problem downloading from you tube now i can not do it. so upset. i have chrome and never had a problem before tried uninstalling and reinstalling help please

1

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  RN Support

  • February 16, 2023 23:37

  Please check if there is a download path. If there is none, RealPlayer won't know where to download the video and it would fail. To check, please follow these steps.
   

  1. Open RealPlayer.
  2. Click the RealPlayer logo from the top left and click Download a Video. (RealPlayer Downloader window will open).
  3. Click the logo from the top left and click Preferences.
  4. In the "Save local video to" please make sure there is a path. If it is blank, click Browse and select Videos folder.

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