
We removed your full credit card from this post. Please refrain from posting your full credit card on public forums.
We are not seeing any recent purchases under your email address. We see you purchased RealPlayer Plus v.18 on 10/12/2019. If you are looking to upgrade to Premium, you will need to subscribe to it separately. If you made a payment of $39.99 recently, please let us know if you have an alternate email address.
Comment actions