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Can't download youtube videos

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7 comments

  • Official comment
    RN Support

    Websites from time to time make changes to their video catalogue by changing formats etc.. which breaks the compatibility in our Downloader. They make changes due to the constant changing technologies. Every time they make such changes (which they do quite often), breaks our Downloader and therefore one may not be able to download videos. Our engineering team has been quick in identifying the changes and implement the fix. We pushed a fix just now.

    Can you please follow these steps:

    1. Try downloading a video (You may still receive the same error).
    2. Restart your computer. (This will update the Downloader in the background)
    3. Try downloading a video now and let us know if you still have the problem.

     

  • randy bloomhuff

    same here .. get unable to download .. and they want you to get the new real player,they can't fix the shit they got now

    0
  • Sonny Rasic

    I can't download from youtube, why?

    0
  • RN Support

    Randy,

    We have been noticing your comments. We have repeatedly requested you to be civil. You are free to NOT use our product, so feel free to use a product that serves you best. 

    If you continue to not be civil, we are forced to block you, unfortunately!

    0
  • Sonny Rasic

    CAN'T DOWNLOAD YOUTUBE VIDEOS

    0
  • David Lees

    Hi,

    Thanks. I had just searched for a solution and the fix seems to work OK.

    0
  • RN Support

    Sonny, 

    Have you tried these steps we mentioned? Here they are again.

    Can you please follow these steps:

    1. Try downloading a video (You may still receive the same error).
    2. Restart your computer. (This will update the Downloader in the background)
    3. Try downloading a video now and let us know if you still have the problem.
    0

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